Return Policy

Thank you for shopping at Terpene Pharms. We strive to provide you with high-quality products and excellent customer service. Please review our return policy carefully:

All Sales Final: At Terpene Pharms, we stand behind the quality of our products. Due to the nature of our merchandise, all sales are final. We do not accept returns or exchanges.

Quality Assurance: We take great care in ensuring that our products are accurately represented on our website. If you have any concerns about the quality of the products you receive, please contact our customer service team within 7 days of receiving your order.

Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the damaged product and its packaging. We will assess the issue and work with you to find a resolution.

Contact Us: For any inquiries or concerns related to your order, please contact our customer service team within 7 days of receiving your order.

Cancellation Policy: Orders cannot be canceled or modified once they have been placed. Please review your order carefully before completing your purchase.

Shipping Issues: If your order is lost or damaged during shipping, please contact the shipping carrier to file a claim. Terpene Pharms is not responsible for lost or damaged packages once they have been handed over to the shipping carrier.

By purchasing on terpenepharms.com, you acknowledge and agree to abide by our return policy. We appreciate your understanding and thank you for choosing Terpene Pharms for your seed needs.

This return policy is subject to change without notice. Please check our website for the most up-to-date information.